Legal Terms

ELLA Hansen Travel GmbH 
Hans-Heilingstrasse 12
81927, Munich
VAT: DE 339149085



1.1. These terms and conditions (hereinafter, the “General Conditions”) regulate the access and use of the website under the domain (hereinafter, the “Website”), owned by Kristin Hansen (hereinafter, interchangeably, the “Organization” or “EGC”), with address at Calle Fábrica, 41b, 07013 of Palma de Mallorca, N.I.E. X-6179207-G, contact email and telephone (+34) 971 45 75 64.

Likewise, these General Conditions regulate the responsibilities derived from the use of its contents, understanding, from now on, by “Contents” all texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases , images, expressions and information, as well as any other creation protected by national laws and international treaties on intellectual and industrial property.

1.2. It will be understood that the access to or the mere use of the Website by the User implies the User’s adherence to the General Conditions that EGC has published at each moment in which they access the Website. Consequently, the User must acknowledge, by merely accessing the Website, that they have carefully read these General Conditions. In this sense, “User” will be understood as the person who accesses, browses, uses or participates in the services and activities, free or onerous, developed on the Website.

1.3. The purpose of these General Conditions is to regulate access, navigation and use of the Website, but independently of them, EGC may establish Particular Conditions that regulate the use and / or contracting of specific services offered to Users throughout the Website. Likewise, through the Website, EGC may enable third parties to advertise or provide their services. In these cases, EGC will not be responsible for establishing the General and Specific Conditions to be taken into account in the use, provision or contracting of these services by third parties and, therefore, cannot be held responsible for them.

1.4. Before using and / or contracting said specific services provided by EGC, the User must carefully read the corresponding Particular Conditions created, where appropriate, for this purpose by EGC. The use and / or contracting of said specific services implies the acceptance of the Particular Conditions that regulate them in the version published by EGC at the time such use and / or contracting takes place.


2.1 EGC is the owner of the intellectual and industrial property exploitation rights of the Website and is also the owner or has the corresponding license on the intellectual, industrial and image property rights of the contents available through it.
2.2. In no case will it be understood that the User’s access and navigation implies a waiver, transmission, license or total or partial assignment of said rights by EGC.
2.3. Consequently, it is not allowed to suppress, evade or manipulate the copyright notice (“copyright”) and any other data identifying the rights of EGC or its owners incorporated into the content, as well as the technical protection devices, fingerprints or any information and / or identification mechanisms that may be contained in the contents.

2.4. Likewise, it is prohibited to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, process or distribute in any way all or part of the contents included in the Website for public or commercial purposes, if you do not have the express written authorization of EGC or, where appropriate, of the owner of the corresponding rights.
3.1. Access to the Website by Users is free however, some of the services and content offered by EGC or third parties throughout the Website may be subject to prior contracting of the service or product and the payment of an amount of money in the form determined in the corresponding Particular Conditions, in which case they will be made available to you clearly.

3.2. The contracting of products and services throughout the Website by minors is prohibited, having to obtain duly and previously, the consent of their parents, guardians or legal representatives, who will be considered responsible for the acts that lead to carry out the minors in their charge, in accordance with current regulations.

4.1. The contents included in the Website are provided only to consumers or end users. Any unauthorized commercial use of the same, or its resale, is prohibited, except with the prior written authorization of EGC.

4.2. If for the use and / or contracting of a service on the Website, the User will be responsible for providing true and lawful information.

4.3. Access, navigation and use of the Website is the responsibility of the User, for which the User agrees to diligently and faithfully observe any additional instructions given by EGC or by authorized EGC personnel regarding the use of the Website and its contents.

4.4. The User agrees to use the content in a diligent, correct and lawful manner and, in particular, agrees to refrain from: (i) using the content for purposes or effects contrary to the law, morality and generally accepted good customs or to public order; (ii) reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted; (iii) use the contents and, in particular, the information of any kind obtained through the page or the services to send advertising, communications for direct sales purposes or for any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as to refrain from marketing or disclosing said information in any way.


5.1. General information

5.1.1. EGC informs Users who access the Website that, if the provision of personal data is necessary, it complies with current regulations on the protection of personal data and, in particular with Organic Law 15/1999, of December 13, Protection of Personal Data, Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of the Organic Law and other related regulations.

5.1.2. The mere access of the User to the Website does not imply or oblige them to provide personal data. This obligation will only be effective when the User intends to contract a service on the Website.

5.1.3. In the cases in which personal data are processed, they will be treated with the utmost confidentiality and will become part of a file owned by EGC registered with the Spanish Agency for Data Protection in accordance with current legislation.

5.1.4. EGC undertakes to use all technical and technological means at its disposal and to maintain and safely store the personal data of Users and to avoid unauthorized access, inappropriate use and loss of the same.

5.1.5. As owners of the data, Users may exercise their rights of access, rectification, opposition and cancellation at any time by sending a letter to EGC, Calle Fábrica, 41b, 07013, Palma de Mallorca, or by e-mail to the address identifying yourself appropriately (Ref. Data Protection).

5.2. Cookies

5.2.1. EGC uses or may use cookies in order to track the preferences of Users and thus be able to improve the Website. Cookies are small data files generated through instructions sent by web servers to the users’ browser programs, and which are stored in a specific directory on the terminal in order to gather information compiled by the file itself. They facilitate the User’s navigation through the Website. Cookies do not in themselves provide personal data of Users.

5.2.2. Users may have their browser warn them of the presence of cookies and configure it in such a way that it automatically rejects them. This possibility will not prevent browsing and use of the website, although it may mean that the use of some features thereof are limited.

5.3. Communications via email or equivalent

5.3.1. In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, commercial communications will only be made by e-mail when they have been expressly authorized by the recipients of the same.
5.3.2. Excluded from the provisions of the preceding paragraph are those communications made by virtue of a pre-existing contractual relationship in the terms established by article 21.2 of Law 34/2002, on Services of the Information Society and Electronic Commerce.

5.4. Data protection clause

In accordance with article 5 of Organic Law 15/1999, on Data Protection and article 12 of RD 1720/2007, we inform you that the personal data provided throughout the contracting and provision of the service throughout the Website and / or registration in the distribution list of offers and news (Newsletter), will be collected and processed in a file owned by Kristin Hansen (EGC), with address at Hans-Heilingstrasse 12, 81927, Munich, Germany.

The purpose of said treatment is to provide you with an optimal service as a customer and to send you commercial information by means of Email, Mobile Channel, Telemarketing or Mailing, of EGC’s products and services, as well as third-party products and services related to the sectors of leisure activity, tourism, restoration and sale and promotion of real estate. If you do not agree with the sending of commercial information indicated, please state it below:

I do not agree to receive commercial information in the terms set forth above.

In the same way, you expressly consent that the data provided be transferred to third companies in the leisure activity, tourism, restoration and sale and promotion of real estate sectors, within and outside of Spain, for the sending of commercial communications of their products and services.

I do not agree to receive commercial information in the terms set forth above.

On the other hand, EGC attendees expressly and unequivocally consent and authorize that their image and voice can be fixed on media during the aforementioned event and can subsequently be disseminated by the organization or authorized third parties in any means of communication for dissemination promotional and / or commercial of EGC and future editions.

I do not authorize the use of my image and voice in the terms previously stated.

We inform you that at any time you can exercise the rights recognized in the Law and, in particular, those of access, rectification, cancellation and opposition, by writing to Kristin Hansen (EGC) at the postal address indicated above or by means of a e-mail to the address identifying yourself properly (Ref. Data Protection).


5.5.1. EGC has adopted and will adopt all the technical and organizational security measures that are mandatory, in accordance with the provisions of current legislation in order to guarantee the maximum security and confidentiality of communications.

5.5.2. EGC guarantees that there are controls in place to prevent the opening of security breaches or other negative consequences, adopting the most appropriate organizational measures and technical procedures in order to minimize these risks. However, the User acknowledges and accepts that (i) the security measures on the Internet are not impregnable, (ii) the networks used on the Internet are not secure and (iii) any communication sent by this means may be intercepted or modified by people unauthorized.

6.1. In the event that the User sends information of any kind to the Website, they declare, guarantee and accept that they have the right to do so freely, that said information does not infringe any intellectual property, trademark, patent, trade secret rights, or any other right of third parties, that said information is not confidential and that said information is not harmful to third parties.
6.2. The User acknowledges assuming responsibility and will hold EGC harmless for any communication that they provide personally or in their name, the accuracy, legality, originality and ownership of the same reaching said responsibility without any restriction.
6.3. By accessing and using the Website, the User assigns EGC exclusively and for the maximum time established by national and / or international laws any right to exploit intellectual or industrial property that the User may hold over the communications made to through the Website or EGC.
7.1. EGC does not guarantee the legality, reliability, usefulness, veracity or accuracy of the services or information provided through the Website.

7.2. Consequently, EGC does not guarantee and is not responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said content or the correction of any defect that may occur; (iii) the absence of viruses and / or other harmful components on the Website or on the server that supplies it; (iv) the invulnerability of the Website and / or the impregnability of the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; (vi) the damages caused, to themself or to a third party, by any person who violates the conditions, rules and instructions that EGC establishes on the Website through the violation of the Website’s security systems. However, EGC declares that it has adopted all the necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Website and prevent the existence and transmission of viruses and other harmful components to Users.

8.1. Links to other Websites:

8.1.1. On the Website, the User may find links to other web pages through different buttons, links, banners, etc., which are managed by third parties. EGC does not have the power or the human or technical means to know, control or approve all the information, content, products or services provided by other websites to which links are established from the Website. Consequently, EGC cannot assume any type of responsibility for any aspect related to the Web page to which a link is established from the Web Site, specifically, by way of example and not limitation, on its operation, access, data, information , files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

8.1.2. The establishment of any type of link by the Website to another external website does not imply that there is any kind of relationship, collaboration or dependence between EGC and the person responsible for the external website.

8.2. Links on other websites to the Website:8.2.1. If any User, entity or website wishes to establish some type of link to the Website, it must abide by the following stipulations:

(i) The link may only be directed to the Main Page or Home of the Website, unless expressly authorized and in writing from EGC;

(ii) The link must be absolute and complete, that is, it must take the User, by means of a click, to EGC’s own URL and must fully cover the entire extension of the screen of the Main Page of the Website. In no case, unless EGC authorizes it expressly and in writing, the website that makes the link may reproduce, in any way, the Website, include it as part of its website or within one of its “frames” or create a “browser” on any of the pages of the Website;

(iii) On the page that establishes the link, it may not be declared in any way that EGC has authorized such a link, unless EGC has done so expressly and in writing. If the entity that makes the link from its page to the Website correctly wishes to include the brand, denomination, trade name, label, logo, slogan or any other type of identifying element of EGC and / or the Website on its website, it must have your express written authorization in advance; and

(iv) EGC does not authorize the establishment of a link to the Website from those web pages that contain illicit, illegal, degrading, obscene materials, information or content and, in general, that contravene morality, public order or social norms. generally accepted.

8.2.2. EGC does not have the power or human and technical means to know, control or approve all the information, content, products or services provided by other websites that have established links to the Website. EGC does not assume any type of responsibility for any aspect related to the Website that establishes that link to the Website, specifically, by way of example and not limitation, on its operation, access, data, information, files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

8.3. Services provided by third parties through the Website:

8.3.1. EGC does not guarantee the legality, reliability and usefulness of the services provided by third parties through this page or on which EGC only acts as a mere advertising channel.

8.3.2. EGC will not be liable for damages of any kind caused by the services provided by third parties through this page, and in particular, by way of example, those caused by:
(i) non-compliance with the law, morality or public order;
(ii) the incorporation of viruses or any other computer code, file or program that may damage, interrupt or impede the normal operation of any software, hardware or telecommunications equipment;
(iii) infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind;
(iv) the performance of acts that constitute illicit, misleading or unfair advertising and, in general, that constitute unfair competition;
(v) the lack of veracity, accuracy, quality, relevance and / or timeliness of the content transmitted, broadcast, stored, received, obtained, made available or accessible;
(vi) the infringement of the rights to honor, personal and family privacy and the image of people or, in general, any type of third party rights;
(vii) the inadequacy for any kind of purpose and the disappointment of the expectations generated, or the vices and defects that could be generated in the relationship with third parties; and
(viii) non-compliance, delay in compliance, defective compliance or termination for any reason of the obligations contracted by third parties and contracts made with third parties.

9.1. EGC may modify the terms and conditions established herein, in whole or in part, publishing any change in the same way as these General Conditions appear or through any type of communication directed to Users.
9.2. The temporary validity of these General Conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified General Conditions will take effect.
9.3. Regardless of the provisions of the Particular Conditions, EGC may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the page, with no possibility for the User to demand any compensation. After said termination, the prohibitions on the use of the contents set forth above in these General Conditions will remain in force.
10.1. The headings of the different clauses are only informative, and will not affect, qualify or expand the interpretation of the General Conditions.
10.2. In the event of a discrepancy between the provisions of these General Conditions and the Specific Conditions of each specific service, the provisions of the latter shall prevail
10.3. In the event that any provision or provisions of these General Conditions were considered null or void or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, said nullity or non-application will not affect the other provisions of the General Conditions or the Particular Conditions of the different EGC services
10.4. The non-exercise or execution by EGC of any right or provision contained in these General Conditions will not constitute a waiver thereof, unless acknowledgment and agreement in writing by you.


11.1. The relationships established between EGC and the User will be governed by the provisions of current regulations on applicable legislation and competent jurisdiction. However, for the cases in which the regulations provide for the possibility for the parties to submit to a jurisdiction, EGC and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of the city of Palma de Mallorca.